About First72
First72 is India's first dedicated cyber-fraud first-response service. We offer a free assessment that helps you understand your immediate next steps.
If you need further help, our paid service drafts a complete complaint paperwork package — bank dispute letter, 1930 complaint script, cybercrime.gov.in submission, and FIR-ready narrative — written with reference to RBI's customer-liability framework. You receive the draft package within four hours, review it, and file it yourself. We don't submit on your behalf. We don't take a percentage of what you recover. We charge a flat fee.
Our purpose
To make sure no Indian cyber-fraud victim is left fighting the system alone.
Our vision
A digitally resilient India where institutional accountability is the default, not a privilege of those who can afford a lawyer.
Our mission
To convert victim panic into structured action through immediate, legally sound, step-by-step procedural support.
The team
Kailas Khimsuriya
Founder
An engineer by training (ME, Electrical — Shantilal Shah Engineering College), Kailas builds the systems and processes behind First72’s case delivery, keeping the work fast, consistent, and accountable.
Hetal Parmar
Head of Operations
Hetal oversees First72’s day-to-day operations and quality, making sure every case moves through the process correctly and on time. She brings a designer’s eye for detail (National School of Interior Design).
Azad K
Lead Case Manager
Azad leads case drafting and customer operations, making sure each complaint package is complete and each customer is looked after (Textile Engineer — LD College of Engineering).
Where we are
An India-based team, working remotely as we build. We would rather be straight with you about that than hide behind a fake address — which is what the operators you should be wary of tend to do. What is not early-stage is the work: every complaint package is complete, regulator-grade, and delivered on time.
To reach us, use the contact form.
Read our four commitments in full — The Trust Contract